Privacy Policy
Last Updated: 18/06/2025
Welcome to Kangeyan (the “Site”), your trusted source for traditional and wholesome food products including dairy items, flour, masala varieties, wood-pressed oils, spices, and rice. We respect your privacy and are committed to protecting the personal information you share with us.
1. Information We Collect
When you use our website, we may collect the following types of information:
Personal Information: Name, email address, phone number, shipping address, billing address, and payment details.
Order Information: Products purchased, order history, and delivery preferences.
Technical Data: IP address, browser type, device information, pages visited, and time spent on the site.
2. How We Use Your Information
We use the collected information to:
Process and fulfill your orders
Communicate with you regarding your orders, inquiries, or offers
Improve our website and customer experience
Send marketing emails and product updates (you may opt out anytime)
Ensure secure transactions and prevent fraud
3. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and track site performance. You can control cookie settings through your browser preferences.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. Your data may be shared only with:
Payment gateway providers (for transaction processing)
Delivery partners (to ship your orders)
Legal authorities if required by law
5. Data Security
We implement standard security measures to protect your personal data. However, no online transmission is 100% secure, so please take necessary precautions while using the internet.
6. Your Rights
You can:
Access or correct your personal data by logging into your account
Request deletion of your data (subject to applicable legal obligations)
Opt out of marketing communications at any time
7. Children’s Privacy
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect data from children.
8. Changes to This Policy
We may update this Privacy Policy periodically. All changes will be posted on this page with a revised “Last Updated” date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 [Insert Kangeyan’s official email]
📞 [Insert customer support number]
Let me know if you also want the Terms & Conditions, Return Policy, or Shipping Policy to match.
[9:27 am, 18/06/2025] Vishnu Shankar: Shipping Policy
Last Updated: [Insert Date]
At Kangeyan, we are committed to delivering your favorite traditional and wholesome products to your doorstep with care and efficiency. This Shipping Policy outlines the terms and conditions related to the delivery of your orders.
🚚 Shipping Locations
We currently ship across India. For bulk or special delivery requests outside our service area, please contact us directly.
⏱ Order Processing Time
Orders are processed within 1–2 business days after confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
📦 Delivery Time
Tamil Nadu & South India: 2–4 working days
Other regions in India: 4–7 working days
Delivery times may vary slightly based on your location and product availability.
💰 Shipping Charges
Free Shipping for orders above ₹[Insert minimum value]
A flat rate of ₹[Insert amount] for orders below the free shipping threshold
Note: Shipping charges (if applicable) will be displayed at checkout.
❄️ Shipping of Perishable Items
For dairy and perishable items:
We ensure quick and cold-packed delivery where required
Delivery timelines will be minimized to maintain freshness
📦 Order Tracking
Once your order is shipped, you will receive a tracking link via SMS or email to monitor the delivery status.
❗ Delays and Exceptions
While we strive to meet the estimated delivery times, delays may occur due to:
Weather conditions
Logistics issues
High order volume during festivals or sales
In such cases, we’ll keep you informed.
📞 Need Help?
If you face any issues with your order or delivery, contact our customer support team:
📧 Writetokangeyan@gmail.com
📞 86674 24656
Thank you for choosing Kangeyan – we’re proud to bring tradition to your table